Terms of Hire - Inflatables and allied goods.

Telephone – Office 0845 521 1157 Emergency – Mobile 07947 187073

TERMS AND CONDITIONS OF HIRE. WE SUGGEST YOU PRINT A COPY FOR YOUR REFERENCE ON DAY OF HIRE

HIRE WILL ONLY BE AGREED WITH RESPONSIBLE PERSON OVER THE AGE OF 18. - PROOF OF ID MAY BE REQUESTED.

IMPORTANT NOTICE

THE HIREE SHOULD BE FULLY AWARE THAT THEY WILL BE LIABLE FOR ALL REPAIR COSTS IN CONNECTION WITH ANY ABUSE OR MISUSE OF THE UNIT HIRED. ALL PERSONS USING THE UNIT WILL DO SO AT THEIR OWN RISK. OUR COMPANY CANNOT ACCEPT RESPONSIBILITY FOR ANY ACCIDENT OR INJURY HOWEVER CAUSED.IT IS THEREFORE IMPERATIVE THAT YOU READ AND FOLLOW THE GUIDE LINES AND FOLLOW ALL RECOMMENDATIONS, AS LISTED BELOW.

GENERAL GUIDELINES

An adult should remain in attendance at all times. Users older than the recommended age limits, as specified by KBL, must not use the units. Please check this before hiring. No persons under the influence of alcohol or drugs to use any unit at any time.

Ensure that users remove shoes, and any sharp objects, such as badges or combs before use. Spectacles are best removed.

Users should wear socks on items such as obstacle courses, eliminator and bungee runs.

No food or drinks allowed on the unit. No smoking on or near the unit. If any person, when standing on the bed of the unit, is taller than the outside wall, then that person must not be allowed to use the unit for their own safety.

Please do not allow users to run around the unit, nor to switch off the unit at the mains whilst others are using the unit. No person to remain on the unit whilst it is either being inflated, or deflated, to avoid the risk of injury to users and damage to the unit itself.

Please take into account the medical condition of users, especially those with previous back, heart, neck, epilepsy or high blood pressure problems, and those who suffer from any asthmatic conditions. Users with special needs or disabilities may need extra adult supervision. Pregnant women or those persons who have undergone surgery within the last year should also not use any units.

Point out to any users where the tie down points on the unit are, and make sure that the area where the electic point is located remains out of bounds.

Do not allow users to climb up, or hang off of the sides of the unit. Do not allow anyone to bounce on the front step of the unit. Never let any person climb out of netted areas. Nets are installed to protect users.

Use of silly string, face paints, poppers and coloured streamers are strictly prohibited, as they can cause permanent staining. Cost of removal will be borne by the hirer if used on any unit.

Do not set up Barbeque equipment near to the unit.

ABSOLUTELY NO PETS ALLOWED!!

Never allow the unit to become overcrowded. It is safer to match users into size/age ranges in order to minimize the risk of someone getting hurt. This applies to all units particular those games such as sumo wrestling.

When the unit is not in use it is fine to switch off the fan. When switching the fan back on however, ensure that the rope connecting the air pipe to the fan is tightly secured, and that nothing is blocking the sides of the fan, before reinflating. If any customer complains that the unit is soft, and our engineers attend to find that these checks were not carried out a £50 call out charge will be levied.

PUBLIC EVENTS If the unit is being used at a public event we recommend that the hirer supply perimeter fencing for crowd control and a minimum of 2 attendants per unit or hire trained staff from KBL.

Whilst we are covered by our own insurance, for any faults due to set up, if charging a fee to the public, it may be necessary to take out your own liability insurance to cover the event or have a member of our staff on site

CONDITIONS OF HIRE.

ALL deposits paid are non refundable, and non transferable. Should a cancellation be made however, no further charges would be levied. FULL BALANCE OF HIRE COSTS TO BE PAID, BEFORE COMMENCING USE OF THE UNIT. No exceptions to this rule. Please note that only cash, card OR bacs payments are accepted. In exceptional circumstances it may be agreed that our driver can return to collect the money due, but it must be noted that in this event an additional £30 surcharge will be levied.

Checks to carry out If unit goes soft or will not reinflate

1. Make sure that nothing has been sucked to the side of the fan.Even a crisp bag can reduce the power output.
2. Make sure that the air inlet has not come away from the fan.If it has, tie it up again as tight as possible.
3. If this does not solve the problem check that a fuse hasn’t blown in your plug socket.

If you cannot resolve the issue contact us for further advice.

In the extremely unlikely event of an irresolvable problem occurring impairing use of the unit, our office or if you are unsure or unhappy about any aspect of the goods on hire please notify us IMMEDIATELY. An answer phone service may be in operation but ALL emergency calls will be dealt with as priority.

Any complaint received after the hire period, will not be validated. NEVER use faulty equipment.

EVERY ENDEAVOUR WILL BE MADE TO SUPPLY CASTLES BOOKED, WE CANNOT BE HELD RESPONSIBLE FOR CIRCUMSTANCES BEYOND OUR CONTROL, WHICH DEEMS IT IMPOSSIBLE TO SUPPLY GOODS ORDERED. IN ALL CIRCUMSTANCES WHEREBY SPECIFIC GOODS ARE UNAVAILABLE AN UPGRADED UNIT WILL BE OFFERED AT NO EXTRA CHARGE, OR A FULL REFUND OF ANY MONIES PAID.

WE CANNOT BE HELD RESPONSIBLE FOR ANY LOSSES DUE TO ITEMS BEING UNAVAILABLE DUE TO CIRCUMSTANCES BEYOND OUR CONTROL.

UNDER NO CIRCUMSTANCES MUST ANY INFLATABLE UNIT BE REMOVED FROM ITS SECURED POSITION WITHOUT PRIOR KNOWLEDGE OF KBL.

ALL INSURANCE CLAIMS WILL BE DEEMED INVALID IF PERSONS NOT AUTHORISED BY KBL ARE INVOLVED WITH SETTING UP ANY UNITS.

Please make sure units are ready for collection at the agreed time, or a surcharge may have to be levied. Our inflatables will be delivered in a clean condition and must be returned in the same way. If it is necessary to clean mud off of the unit, please do so using soapy water only. Do not use any cleaning chemicals. If any unit is not returned in a clean condition, we reserve the right to levy a cleaning charge.

All units will be run using your own electricity source, unless otherwise indicated at the time of booking. If you are some distance from a suitable electric supply, please advise us before the event in order that extra cable can be supplied. There will be extra costs for these and advance booking is required. Castles can be run with petrol-generated fans. An additional cost will be levied for both use of fan, and petrol required.

We cannot be held responsible nor give any refunds, should your power supply be interrupted through fault of your power provider.

We cannot be held responsible if the unit you have booked does not fit on delivery and you will be charged the full hire price. Please check height required, as well as ground area. –( some halls have low ceilings, and gardens should be free of overhanging trees or sharp bushes).

For extra-large items such as mega deluxe/ultimate slides and super deluxe-obstacle courses it is imperative that delivery be made right to site.

Delivery may be made in a 7 1/2 tonne vehicle. These items are too heavy to be wheels around and must have direct drop from the vehicle. In some cases delivery of the super deluxe can be arranged in two vans but an extra charge may be apply. Ask the office for details.

Mats are not provided, unless stated. Mats can be hired at extra cost. All units are supplied with ground sheets, which give an area for shoes to be removed. Cost £10 per mat.

ADVERSE WEATHER CONDITIONS.

KBL will not deem cancellation of any event due to the weather cause for a refund. For units supplied with rain covers, please note that these are designed to keep out light showers of rain only, and will not cope with severe weather conditions. In the event of rain, it is advised that you keep the unit running, but please ensure all electric goods are covered, so as to be adequately protected from water ingress. Towel dry the step area before recommencing use, to avoid users slipping.

In the case of high winds or expected gusts or in excess of 24mph, discontinue use immediately, deflate and contact our office for advice.

WHEN SIGNING FOR GOODS YOU ARE AGREEING TO ABIDE BY THE TERMS ABOVE AND CONFIRMING GOODS YOU ARE HIRING AS HAVING NO DEFECTS OR FAULTS. PLEASE THEREFORE INSPECT GOODS AND MAKE SURE THAT THEY ARE TO YOUR COMPLETE SATISFACTION. FEEL FREE TO ASK OUR DRIVER ABOUT ANY POINTS YOU ARE UNSURE OF BEFORE CONFIRMING ACCEPTANCE.

We are sorry for all the rules, but we take your fun very seriously. By following the simple steps above we are ensuring you have a really enjoyable and problem free day.

IF YOU HAVE ANY QUESTIONS OR QUERIES IN RELATION TO THE ABOVE - DO NOT HESITATE TO CONTACT US